Assistance with ordering	Please note that the order process is provided by our partner element 5, a Digitial River Company. The online ordering process uses SSL (Secure Socket Layer) encryption to ensure safe and secure transmission of all of the data you have entered. All certificates are issued by VeriSign. If you have further questions regarding the order process, please call +1 800 406 4966 (toll free) or +1 952 646-5022 in the US (languages: English) +49 221 31088-30 in Europe (languages: German, English, French, Italian, Spanish, Portugese)
Online customer care center	element 5 provides an online customer care center that answers many frequently asked questions.
Methods of payment	The online order process supports the following methods of payment: Credit Cards (Visa, MasterCard/Eurocard, American Express, Diners Club) Debit Cards (Switch, Solo) Bank/Wire Transfer Check
Written quotes	You can request a written quote online on our website or contact ej-technologies' sales department by email.
Delivery	All products can be downloaded from our website. The license keys are delivered by email. After the online purchase is completed, the license key is generated and sent to the email address that you have specified in your contact details.

 

Established companies can order ej-technologies' products with purchase orders.

Please request a written quote online on our website or contact ej-technologies' sales department by email. Instructions for ordering with a purchase order, product IDs and fax numbers will be provided on the quote.

Please use a company letterhead to submit the purchase order and include the product IDs as well as the email address of the person you would like to have the license information sent to. The vendor needs to be made out to element 5 and not ej-technologies.

Please send purchase orders to:

	Fax	Mail
USA	+1 952 646-4552	element 5 9625 West 76th Street, Suite 150 Eden Prairie, MN 55344 USA
Europe	+49 (221) 31088-29	element 5 Digital River GmbH Vogelsanger Strasse 78 50823 Koeln Germany