Order FAQ

Online Orders

Assistance with ordering

Please note that the order process is provided by our partner cleverbridge AG. The online ordering process uses SSL (Secure Socket Layer) encryption to ensure safe and secure transmission of all of the data you have entered.

If you have further questions regarding the order process, please call

  • +1-866-522-6855 or +1-312-922-8693 (international) in the US
  • +49 221 222 45-45 in Europe

or send an email to cs@cleverbridge.com You can find further contact information on cleverbridge's customer service page.

Methods of payment

The online order process supports the following methods of payment:

  • Credit Cards (Visa, MasterCard, American Express, Diners Club)
  • Debit Cards (Switch, Solo)
  • Bank/Wire Transfer
  • Check

Written quotes

You can request a written quote online on our website or contact ej-technologies' sales department by email.

Delivery

All products can be downloaded from our website. The license keys are delivered by email. After the online purchase is completed, the license key is generated and sent to the email address that you have specified in your contact details.

Purchase Orders

Established companies can order ej-technologies' products with purchase orders.

Please request a written quote online on our website or contact ej-technologies' sales department by email. Instructions for ordering with a purchase order, product IDs and fax numbers will be provided on the quote.

Please use a company letterhead to submit the purchase order and include the product IDs as well as the email address of the person you would like to have the license information sent to. The vendor needs to be made out to cleverbridge and not ej-technologies.

Please send purchase orders to:

USA

Fax

+1-312-263-7632

Mail

cleverbridge, Inc.
350 N Clark
Suite 700
Chicago, IL, 60654
USA
Europe

Fax

+49 221 222 45-40

Mail

cleverbridge AG
Gereonstr. 43-65
50670 Cologne
Germany