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| Assistance with ordering |
Please note that the order process is provided by our partner
element 5, a Digitial River Company.
The online ordering process uses SSL (Secure Socket Layer) encryption to ensure safe and secure
transmission of all of the data you have entered. All certificates are issued
by VeriSign.
If you have further questions regarding the order
process, please call
- +1 800 406 4966 (toll free) or +1 952 646-5022 in the US (languages: English)
- +49 221 31088-30 in Europe (languages: German, English, French, Italian, Spanish, Portugese)
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| Online customer care center |
element 5 provides an online customer care center that answers many frequently asked questions.
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| Methods of payment |
The online order process supports the following methods of payment:
- Credit Cards (Visa, MasterCard/Eurocard, American Express, Diners Club)
- Debit Cards (Switch, Solo)
- Bank/Wire Transfer
- Check
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| Written quotes |
You can request a written quote online on our website
or contact
ej-technologies' sales department by
email.
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| Delivery |
All products can be downloaded from our website. The license keys are delivered by email.
After the online purchase is completed, the license key
is generated and sent to the email address that you have specified in your contact
details.
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Established companies can order ej-technologies' products with
purchase orders.
Please request a written quote online on our website
or contact
ej-technologies' sales department by
email. Instructions for ordering with a purchase order, product IDs and fax numbers
will be provided on the quote.
Please use a company letterhead to submit the purchase order
and include the
product IDs as well as the
email address of the person you would like to have the license
information sent to. The vendor needs to be made out to element 5 and not
ej-technologies.
Please send purchase orders to:
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| USA | +1 952 646-4552 |
element 5
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344
USA
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| Europe | +49 (221) 31088-29 |
element 5
Digital River GmbH
Vogelsanger Strasse 78
50823 Koeln
Germany
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